Important Update: Night Lights Event Rescheduled to Sunday, Oct. 27
Dear Night Lights Guests,
Due to an official weather statement and after careful consultation with local authorities, including our fire marshal and venue team, we have decided to postpone our event at Hollywood Casino from Saturday to Sunday. With an "Elevated Risk of Wildfire Spread" advisory linked to an incoming pressure system, a lantern launch on Saturday wouldn’t be safe. Additionally, strong winds expected on Saturday would affect the enjoyment and safety of our guests. However, the fire marshal has approved Sunday’s conditions, and we’re excited to welcome you then!
*If you have already submitted your request, we have received it and we will work on it in the order it was received. To view your options click the button at the bottom of this page.
Remember, we are a weather-dependent event and we rely on the cooperation with Mother Nature. We apologize for this last-minute change. We know it’s far from ideal, especially as our team is already set up and ready to greet you. Your safety is our top priority, and we appreciate your patience as we navigate these circumstances to provide the best experience possible. Sunday’s forecast looks ideal, with winds under 1 mph, promising one of the most beautiful launches of our season.
Updated Schedule for Sunday
To make it convenient, especially for families with young children, we’ve planned the lantern launch just after 7:00 pm, so the event will conclude by 8:30 pm. Here’s the full Sunday schedule for your reference.
Exploring Harrisburg
If you’re staying in Harrisburg on Saturday, take the opportunity to enjoy the area! Check out the beautiful fall foliage, visit Hershey’s World of Chocolate, or stop by Hollywood Casino.
Questions and Options
1. Will I need new tickets to attend on Sunday?
Tickets with the new date printed on them can be resent using the Account Dashboard, or you can use your original tickets with Saturday’s date. Either will work for October 27th.
2. I have Ticket Protection — can I get a refund?
Yes, you may request a refund. We will begin processing refunds starting November 1. Refunds should be completed by November 14th (some banks may take and additional 5-7 business days to process). You must submit your request BEFORE October 28, 2024. You will receive an email confirmation once your order has been refunded (see Refund Policy).
3. I can’t attend Sunday, and I didn’t purchase ticket protection — what are my options?
While this is our final 2024 event, you may hold your tickets for 2025. Credit requests must be made BEFORE October 28, 2024, and tickets will expire if not requested by this date, or used at the event on Oct 27th (see Credit Policy).
You will receive an email confirmation once your credit has been processed. Our schedule for 2025 will be released on Black Friday this year and you will have the option to choose an event for 2025. You can request this from the Account Dashboard anytime after Black Friday.
4. My event has been rescheduled multiple times. Are there other options?
If your original tickets were from 2023, and your event has been rescheduled multiple times, we understand your frustration and we want to help you out. We have options for you:
- We’ll issue a refund as if you purchased Ticket Protection (see Refund Policy).
- To request this option, email us at support@nightlightsevent.com with “Special Refund: Hollywood Casino” in the subject line.
- “Double Double”: Hold your tickets as a 2025 credit, and we’ll double them, allowing you to attend two events or bring extra friends to a single event.
- To request this option, email us at support@nightlightsevent.com with “Double Double: Hollywood Casino” in the subject line.
- For either of these options, we'll first need to verify your order history before the option will be granted. You will receive an email confirmation once your request has been processed. To qualify for this option, your request must be received BEFORE October 28, 2024.
Thank you for your understanding and patience. We can’t wait to create an unforgettable Night Lights experience with you on Sunday!
For instructions about your options, click below:
Thank you for your support!
